ReHome (“ReHome,” “we,” “us,” or “our”) values your privacy. This Privacy Policy (“Policy”) describes how we collect, store, use and share information you provide to us, as well as the choices you have with respect to your information. This Policy applies to the information we collect via our online and digital service activities located at rightathome.net and other digital services in which this Policy is posted or linked (collectively, the “Websites”), and is incorporated into our ReHomeTerms of Use [LINK].
Please read this Policy carefully before you use the Websites or submit information to us. By using the Websites or submitting information to us, you consent to the collection, processing, and retention of your information as described in this Policy.

This Policy does not apply to information collected by us offline or through any website operated by any of our affiliates, or other third parties.
At times, it may be necessary for us to make changes to our Policy. We reserve the right to modify this Policy at any time without prior notice. Your continued use of the Websites or submission of information to us after we have made any modifications to this Policy constitutes your agreement to be bound by the revised Policy.

DISCLAIMER
The information you may access via our Websites is provided for informational purposes only, on an “as is, as available” basis, and should not be used as a substitute for the advice of an appropriately qualified, licensed affiliate or provider. Your use of our Websites is at your sole risk, and we do not make any warranties, either express or implied, concerning the content of the Websites, including the accuracy, completeness, reliability, or suitability of the Websites.

HOW WE COLLECT INFORMATION
Information You Provide. Certain areas of the Websites allow you to submit information to us. We may collect information that either directly identifies you or could reasonably be used in combination with other publicly available information to identify you (“personal information”). We may aggregate that personal information and certain non-personally identifiable information as well. Personal information includes, but is not limited to, the following data:

First name and last name
Username and password
Email address
Phone number
Street address
Country of residence
Relevant relocation information

Information We Collect Automatically. We may also automatically collect other basic information about you that does not directly identify you, but may correspond with you, your browser, or a particular device. This includes the following data:
Device information (e.g. OS type or browser type)
Internet Protocol (IP) address
Browser device (e.g. laptop or mobile)
Website usage (e.g. pages viewed, amount of time on page, exit URLs, etc.)
Preferred language
Location
Cookie ID
We may collect this data using the techniques described below:
Cookies. Our Websites use a tracking technology called a “cookie.” A cookie is a small file placed on your device when you visit a website that can be understood by the website that issued the cookie. Cookies enable a website to “remember” the information a user has previously inputted, or in some cases, certain other sites that the user has visited. Cookies may be placed on your computer both by us and by third parties with whom we have a relationship.

The information we collect using cookies and similar technologies may or may not be personally identifiable, but we may link it to personal information that you provide. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you do not need to have cookies turned on to visit the Websites, please note that certain parts of the Websites may be inaccessible or may not function properly if cookies are not turned on.
In addition to the cookies we deliver to your device through our Websites, certain third parties may deliver cookies to you for a variety of reasons. For example, we use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Websites. To learn more about Google Analytics, visit https://www.google.com/policies/privacy/partners/.

Other third parties (including Facebook) may deliver cookies to your computer or mobile or tablet device for the purpose of tracking your online behaviors across nonaffiliated websites and delivering targeted advertisements either on our Websites or on other websites. These third parties use cookies, web beacons, pixel tags and similar tracking technologies to collect and use certain information about your online activities, either on our Websites or other websites, to infer your interests and deliver you targeted advertisements.
Web Beacons and Pixels. We may use other, similar technologies from time to time, like web beacons, pixels (or “clear gifs”), and other tracking technologies. Pixels are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites. This allows us, for example, to monitor the traffic patterns of visitors from one page within our Websites to another, to deliver or communicate with cookies, to understand whether you have come to our Websites from an online advertisement displayed on a third-party website, to improve our Websites performance, to serve targeted advertisements to you and others like you, and to analyze and perform marketing campaigns.

HOW WE USE AND SHARE INFORMATION
From the moment you provide information to us, we begin using this information to evaluate your specific care needs and develop a personal action plan . In particular, we use information to: (i) create a baseline assessment that will help us identify your needs and understand how we can help address your needs; (ii) develop a Custom Action Plan that includes detailed recommendations regarding which ReHome services would be most beneficial to you; (iii) match you with an an affiliate who is best suited to implement the action plan and (iv) manage the planned services you receive, as well as the invoicing process for such services.

In addition, the following circumstances are some ways in which we may use your information:

to provide the information, products and services you request;
for security, credit or fraud prevention purposes;
to provide you with effective customer service;
to provide you with a personalized experience when you use our Websites;
to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
to contact you with information and notices related to your use of our Websites;
to invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);
to better understand your needs and interests;
to improve the content, functionality, and usability of the Websites;
to improve our products and services;
to market to you and similar audiences;
to improve our marketing and promotional efforts; and
for any other purpose identified in an applicable privacy notice, click-through agreement, or other agreement between you and us.
We may use information gathered through our Websites to create a compiled, aggregate view of our Websites’ audiences and their usage patterns. We use aggregated information to operate our Websites and to better understand our audience as we develop new products and services.

Sharing Information. We may share your personal information, as necessary, with franchisees, master franchisees, third-party vendors and service providers who provide us with various business services or administer activities on our behalf or their own behalf (including, without limitation, Website maintenance, payment processing, and information technology services). No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Additionally, we share aggregated information with our third-party service providers as well as with potential investors, advertisers, and subscribers so they can better understand and/or market to our audience. We may also disclose your personal information: in circumstances where we, in good faith, believe such disclosure is appropriate to comply with the law, a court order, or a subpoena; to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of the Websites; to enforce or apply our ReHome Terms or Use [LINK} or other agreements; or to protect our or someone else’s rights, property, or safety.
SMS Terms & Conditions. If you provide your consent to receiving marketing or promotional content from us through text, this consent will not transfer to any third parties. We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. If you provide your consent to receiving text-based marketing or promotional content from us, your consent will not transfer to any third parties. SMS text messaging consent will not be shared with any third parties or affiliates. If you have consented to receive text messages from ReHome, you may receive text messages related to your personal action plan. Message and data rates may apply. Messaging frequency may vary. You can opt-out at any time by texting STOP. For assistance, text HELP or visit ReHome Privacy Policy [LINK].

Your personal information may be transferred to a successor organization if, for example, we transfer the ownership or operation of the Websites to another organization, if we merge with or are acquired by another organization, or if we liquidate our assets. In negotiating with a third party about entering into such an arrangement, we may need to disclose your personal information. In such cases, we will take reasonable measures to protect the personal information we disclose. If such a transfer occurs, the successor organization’s use of your personal information will still be subject to this Policy and the privacy preferences you have expressed to us.